Service Department

This, the backbone of the company has evolved with time, but after twenty-one successful years at the Kings Acre Road site Ned's plans to relocate to a new site adjacent to the vehicle sales was accomplished.

Purpose built to keep up to date with the latest technology needed for modern vehicles this new workshop comprises of a new Class 4 Automated Test Lane for MOT testing, five further service bays, with vehicle lifts to cater for the busy service schedule, and preparation of the sales vehicles prior to display.

In July 2017 we welcomed back Chris Jones as Service Manager. Chris left us in 2005 to widen his knowledge and keep up with the ever changing technicalities imposed on the modern garage environment. His personality, technical ability and conscientious work attitude is very welcome in our busy workshop. Chris immediately reconised we needed to update our diagnosis equipment and therefore in September 2017 we acquired the ODIS (Offboard Diagnostic Information System) licences from Volkswagen, Audi, Skoda & SEAT. This means we are now on-line direct to these manufacturers to obtain and download all the latest technology and diagnostic information.

Ann Worthing is first point of contact in the service reception, greeting and organising customer's needs. A very dedicated organiser and knowledgeable team member who is a very valued member of staff since joining the company in 2005. A team of three fully skilled technicians and two modern apprentice make up the team.

This new workshop also houses the vehicle valeting team. Apart from the very high standard, and attention to detail to the sales vehicles, customer's vehicles that have been serviced also have a complimentary wash and hoover.

Four courtesy cars are available for customers' convenience whilst their vehicles are being serviced or repaired.

A Collection/Delivery Service is available within a 5 mile radius of Hereford.

  • The servicing department at Ned Potter Ltd provides a full range of services to customers from all over Herefordshire, Worcestershire and the Welsh borders. Our highly skilled trained technicians offer servicing, MOT’s, diagnostics, and repairs to a standard required by ‘Motor Codes’ the Retail Motor Industry regulatory body.
  • The opening of our new valeting centre on Beech Business Park Hereford has given Ned Potter Ltd another opportunity to provide a specialist service to our growing customer base. Vehicle valeting has been a part of the company since 1990 when Ned set up the sale of used vehicles to meet his service customer needs. Since those early days, the sales have grown and the need for an improved valeting centre was necessary.

Ask Us About Your Servicing Needs