Testimonials

Thanks Dean for your professional and personable approach in my recent purchase of a VW Golf.

Absolutely brilliant experience with Ned Potter. I approached them wanting to sell my car due to moving abroad - they were eager to help and gave me a fantastic offer. I was dealt with by Alex, who was extremely efficient and professional and gave clear instructions on how to sort everything my end to ensure a quick and smooth process. He was readily available to answer any queries I had and within 7 days, my car was sold to them. The experience was enhanced by the friendly, polite environment created by Alex, Dean and Russ - I couldn't recommend Ned Potter more.

The garage were very consistent in communication, informative and productive in getting my vehicle ready for collection. Alex is super friendly and extremely knowledgable in automobiles. Thank you for the great experience guys!!!

Bought my Nissan Qashqai from Ned Potter a couple of months ago. Had an issue with the brakes and was expecting to be told “not covered by the warranty “ but instead the service team quickly got the car booked in and replaced all the pads without any quibble. Even gave me a courtesy car to help me on my way! Many thanks Ned Potter.

5 Star treatment from Dean & Alex!
Provided the perfect car for me, handled everything, an all round smooth transaction.
Highly recommend, thanks again.

Dean was a great help and helped us pick the right car for our family, nothing was too much hassle.
Would highly recommend to anyone

Purchased a Skoda Fabia Estate last month (April 2025). Great service provided by the team at Ned Potter Ltd. As we do not live locally to Hereford, we were pleased with the treatment given to us, at both the purchase and then at the pick-up handover visit, a week later. All items were taken care of as expected. We are pleased to have RAC warranty which we can utilize as necessary near to our home in the South West.

Would highly recommend Ned potters, I have just brought my car from here and they have been absolutely amazing including staying on late to help me, Alex has been amazing and helped make this process so much easier. Always greeted with a smile and offered a drink. All round a great garage with plenty of great cars. Will definitely be going here again.

Selling our car to Ned Potter Ltd was a real pleasure. I dealt with Dean on the phone, and Alex in person after he travelled 2 1/2 hours to view and buy the car. Really nice people and very professional - they could not have been any better.

Excellent from the start! Friendly helpful and above and beyond experience. I'd left myself less than a week to find a car and I found one with help in no time at all that ticked every box. Alex explained everything even down to connecting my phone and how to use functions on the dash. Thank you!

Recently bought a Skoda Fabia from Dean. Very professional service from start to finish. Car was presented beautifully cleaned with a full service and new MOT. We live far too far away to use the garage services so the 6 month RAC warranty is useful.

Fantastic customer service from Alex and Dean. Very quick and easy- would highly recommend. 🎉

I recently bought my car in for a service, this is my first time using Ned Potter Garage. Dean was very professional and talked me through everything thoroughly. Very reasonably priced, would recommend to anyone who is looking for a reliable garage to take their car too. Thank you to Dean and all other staff at Ned Potter Garage.

Just brought a car from here, very quick and efficient, went above and beyond to make sure I was happy also gave me a good price on my previous car, would recommend, dean is lovely also x

Spoke to Dean to sell my VW Golf, he sorted the deposit same day and collected by the end of the week.

Very very simple process, painless actually, and I could not recommend him more.

Great dealing with Dean, travelled 2.5 hrs to view a van and he made me feel at ease with coming so far. Would be happy to use again. Thanks

Very happy with the service from Alex and Dean while buying my new to me Skoda Octavia

I recently purchased an Audi A1 from Ned Potters and it was a smooth process from start to finish all staff were friendly and super helpful. The car itself is absolutely out of this world I am a happy customer and so happy I decided to do business with you. Many thanks😊

I would like to commend Ned Potter on their excellent customer service. Dean was extremely helpful when buying and selling a car recently, an extremely professional company that I can not recommend enough.

Alex was brilliant when I booked to view a skoda octavia, with the option of looking around the car and having a test drive.
Was so pleased with the cleanliness and reliability that I put down a deposit the same day.
The car was also very competitively priced and even had a recent MOT and full service completed before collection. Would like to say thanks again for a seamless transition.

Great service Dean made exchanging and changing vehicle extremely easy

Very pleased with my purchase of a Ford Puma. Great price for the car and a fair price for my PX.
The sales process was handled professionally by Dean and any concerns I had were dealt with systematically and in a friendly manner.
The deal also included basic RAC breakdown cover and a 6 month RAC warranty. Dean also put the Puma through a service before handover.
Overall it was a smooth transaction experience in the used car dealership and hopefully the garage part of the business will be just as good when I use them in the future.

Sold my car to Ned Potter. It was such an efficient, easy process. Outstanding customer service too. Definitely recommend.

Great service. Dean (sales rep) was very friendly and helpful throughout the process of buying my car from Ned Potters. At no time did we feel pressured or pushed, Dean was patient and informative and we felt comfortable from the start to finish and us driving away with our car.
We would certainly be happy doing business with Ned Potters in the future. Great service!

I recently accompanied my wife to visited Ned Potter’s in search of something to replace her 13 year old car.
The whole car selection and buying process was carried out with understanding and consideration of our requirements – a thoroughly pleasant experience.
My wife is delighted with her choice of car and in fact, I was so impressed with the whole car buying experience, that I have returned to Ned Potter’s and upgraded my own car as well – not my original intention but between the selection of quality cars on sale and the service we received on our first visit it just encouraged me to spend the kids inheritance (joking) and get a newer vehicle for myself.

What a great dealer, bought a second hand Audi, and very happy with the service and great Sales advice. The cars not too bad either.

Quickly booked my MOT in for me and helped with the fault found, courtesy car was a great bonus. Staff Professional & Friendly.

Excellent service as per usual from the workshop, highly recommended.

Left it til last minute again to book MOT and service (standard). They managed to fit me in, and even sorted out an extra brake fluid change on the day too. I have no doubt my car was well looked after with a full detailed invoice and welcoming staff.

We just bought a VW Golf from Ned Potter Ltd. The car was excellently prepared, and the hand-over was faultless. We thoroughly recommend this dealership.

Hi Ned
I just wanted to say how efficient and friendly your staff are!

My Yeti had a persistent ABS/tyre pressure and Anna was able to book me in pretty quickly, then Chris checked the sensors and was able to fit the new part by early afternoon.

And, Nick gave me a lift to and from home.

Great customer service! And it’s not the first time

Thank you all

Tony Cook

Excellent service as always. Coffee has improved too!!

I'm very pleased with my new Skoda. Ned was very patient as it took me weeks to make up my mind!!

Excellent service from this well established Workshop.

I visited the sales department in February looking for a newish VW Polo. Ned took the details and said it might take some time as the 'spec' and colour was rare, plus he's very fussy what he buys!!!! However, although he took 3 months to find the right car I'm delighted with it. It was well worth waiting for!!

Excellent service from this highly respected Garage.

Bought my new car over the phone with Ned as was desperate to get back on the road after accident wrote my car off!!
Very pleased when I collected it, I would highly recommend them

Impressed with quality of cars, excellent preparation. No pressure from salesman. Would be confident in buying from them.

Friendly and professional service. Im from Northern Ireland and never visited the garage, all correspondence was through emails and telephone. I purchased the car without seeing it. The garage provided videos and their description was accurate. I can't fault anything about my experience with Ned Potter Ltd and would definitely recommend them. ”

I've known the dealership over the past few years having looked for a new vehicle; they offered me a slight discount which secured the deal/sale although I chose to sell my car privately to gain more money. Everything was ready on the day and I found Ned and his colleague easy to deal with - most importantly I like the car!

Professional, knowledgeable and kind. Can highly recommend.

“Ned found the car I was looking for, prepped it and gave me something in part exchange for my broken car. Simple and effective, no stress or drama. Perfect service.”

“The Passat we bought from Ned is very modern with a lot of new tech that we were not familiar with. He was very patient, and talked us through it all and we left feeling confident in our purchase. ”

Excellent service from this Garage.Efficient, good advise and good value too.

Ned was extremely helpful with the whole sales process. The vehicle was immaculately presented and drives like new.

A very good enjoyable experience with staff who were not pushing just to get a sale. Every thing I asked for was given. The car was beautifully valeted. A rear head rest was missing and they contacted the previous owner who still had it. Ned has arranged for its return. The garage has a very good reputation in Hereford with customers and insurers.

Really appreciate the service we received during our visit last week. Friendly, efficient, and competitive value.

After dealing with Ned Potter over a number of years both my husband & I were always treated with utmost courtesy & personal attention in all aspects of our dealings : purchasing, servicing, reception & timely reminders etc. After my husband died I changed my car but chose unwisely which lead to several problems ( no fault of the dealer). Ned was disappointed I was unhappy with my purchase & went out of his way to find me a replacement with which I am delighted. The personal care I have received with every step of my dealing has been greatly appreciated.

The sales team were very helpful and showed me a couple of cars and I had a test drive. Ned gave me a good trade in on my vehicle, with a MOT and servicing. I was pleased to get a warranty and RAC assistance. He completed the sale in a timely manner.

The Ned Potter dealership was excellent to deal with, good quality cars with no sales pressure making the purchase straight forward. The RAC warranty and breakdown cover were a very welcome value added bonus which gave me reassurance and added to the reason for purchasing from this dealer.

Having recently purchased a car from Ned and, despite living in the north of Scotland, I have been very impressed with his after sales service.

First class company can’t fault their service and attention to detail many thanks

Brilliant service from the workshop yesterday. Efficient, competitive and a very happy workforce!

He personally delivered it on the 28th when his garage was shut for the Christmas break!!

Excellent dealership and dealing with Mr Potter was a pleasure!

Excellent new Volkswagen from Ned Potter's, Excellent part exchange price for my old car too!!

I bought a car from away (yes the bloody internet!) and had trouble within a week. The dealership didn't want to know although it had a warranty. I took it to Ned's and they quickly diagnosed the fault, liaised with the warranty company and took all the hassle out of it for me! Highly recommended. 

MOT and service and necessary repairs carried out very speedily and efficiently. Highlyrecommended

Just bought my daughter her first car from Ned. First class service/advise/car, and one happy girl !

Brilliant service here when my car went in for service this week. All very straight forward, great friendly and welcoming staff. Happy to give me a lift to work after I'd dropped my car off, and I was picked up to collect it too! Thoroughly recommend, thanks all.

Excellent service once again from Ned's workshop. The dreaded  EML came on  early this morning when driving to Birmingham! A quick response and booked in for the afternoon.

Very professional and reliable workshop.
Highly recommended.

Just bought my 3rd car from Ned. The previous two are still in the family and going strong, great company to deal with.

Both Sales and Service departments in tune with customer needs. Would highly recommend.

Excellent after sales service  when I had a key problem! Great staff, great Coffee too!! 

Picked up my new car today and can't believe how spotless it is! It won't stay like that.

Great service as usual, superb value for money highly recommended 

Brilliant service here when my car went in for service this week. All very straight forward, great friendly and welcoming staff. Happy to give me a lift to work after I'd dropped my car off, and I was picked up to collect it too!

I bought a car from Ned in July last year, all going well until I foolishly drove into a flood! Vehicle recovered, dried out and put back on the road in extra quick time as I'm dependent 24/7 on it!

Took my car in for a valet as I am now disabled. An excellent job done. Proves I wasn't doing it properly anyway!!

Would recommend to everyone, brilliant and polite staff you can have a laugh with.
Worth every penny!! Thank you very much guys!!

I visited for an MOT this week, and as always, everything was dealt with very quickly and efficiently. Highly recommended.

It's the third car I've bought from this garage. Each car has been immaculate and reliable. Great service and they've gone out of their way to help. One car was for a learner driver and I knew I was placing my youngster in a safe car because of the trust I have in this garage. This was important to me. My new car is perfect and I plan to return for all car services and maintenance.