Testimonials
Thank you so much for sorting out the car (blue Skoda Fabia) for us today. The service was fantastic and efficient.
Mrs Hargraves, Herefordshire
19/08/2021
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I just had my car valeted at Ned's and I must say it is cleaner than when I bought it new from Volkswagen Hereford!
D Warwick, Leominster
05/07/2021
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Top quality used cars! I should know I just bought my fourth! Always professional.
D. Smith Herefordshire
03/07/2021
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My Audi broke down so I took it to my local Garage. They failed to diagnose the fault and recommended another garage who also failed. I then searched a bit wider and found Ned Potter Ltd in Hereford 48 miles away. They advertise as VW/Audi/Skoda and SEAT specialists and were extremely pleasant and helpful on the phone. The vehicle was recovered to them and they fixed it within the hour at a cost of £62! I would therefore highly recommend them.
Peter, Gwent
18/06/2021
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Excellent service, competent, knowledgeable workshop staff, very competitive. Highly recommended.
Dave Scott, Bewdley
09/05/2021
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We have just traded in the car we bought from Ned 8 years ago and was delighted with the part exchange price! The company still has that professional and most importantly, personal touch. We love our new Polo too!
Kate and Robert Yarwood North Herefordshire
06/04/2021
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"Having known Ned for more than 40 years I trust him completely to find me a reliable car to meet my needs. He has come up trumps yet again and the latest car is a beauty. I’ve lost count how many cars I’ve bought or traded back in to Ned. He is informative, friendly and not pushy at all. I would recommend him to everyone. ”
Veronica Rogers, Devon
15/03/2021
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"Efficient, friendly and knowledgeable"
Mr Alan Jones, Hereford
19/02/2021
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"The whole transaction was made very professional. We were made at ease from the moment we stepped into the office although we were not buying a new car we were interested in the only car that was over three years old on the forecourt, we were made to feel important to them."
Mrs Harmer, Hereford
11/12/2020
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"The welcome was very warm. No pressure for sales, allowed to feel free to look around forecourt which my husband and I both like.
We both found Mr Potter helpful and answered all questions we asked. It was clear from our first meeting this was a gentleman we could do business with. After agreeing to buy Mr Potter went to alot of trouble on our behalf to deal with what seemed a mine field of paper and computer work."
Judy Giles, Ledbury
30/09/2020
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Hi Ned.
I just wanted to thank you again for delivering my car to me, I was taken back by your kindness and really appreciated it. My overall experience buying this car was very nice. Would definitely recommend to anyone that they come see you first.
Ed Hill, Prestigne, Powys
27/09/2020
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"Warm friendly welcome, thoroughly efficient and very competitive."
Judith Landless Golby
04/03/20
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"My wife and I traveled down from the north east Highlands and as we arrived in Hereford my water pump started to make a horrible noise! My mother in law made a phone call and it was sorted they somehow fitted us in to their schedule at short notice. Amazing service."
John Nevin, Scotland
February 2020
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"Excellent service department. Courtious, efficient and vehicle presented on time and spotless. Main dealer could learn a lot from this garage!"
Mr P Davies, Talgarth
11/10/19
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"No pressure to buy, willing to negotiate and made to feel like a valued customer. It was a long way to go to buy a car (Cardiff to Hereford) but worth it."
Mr Muller, Cardiff
(07/08/19)
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"Brilliant staff brilliant service can not fault them."
Darren Owens
10/10/19
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"Excellent attention to detail noted when I collected my car from having a full valet. I was told it would take 8 hours, I now know why, spotless! Very impressed."
D Langdon, Powys
03/08/19
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"We recently had an intermittent fault with our BMW and took it to Ned Potter's. The Service Dept were fantastic, keeping us informed of what was happening throughout the time our car was in their workshop (nearly a week due to having to wait for BMW parts to arrive). The car now runs perfectly with the faults all fixed. As an added bonus, it now uses less fuel too! Whether you are a VW owner or not, this garage takes some beating for technical know-how and good old fashioned customer service."
Mr M Beavan, Hereford
10/07/2019
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"Excellent service throughout. From collecting my previously, broken down vehicle from my home, transferring it to their garage to diagnose the problem (which ultimately necessitated its writing off) and selling me a new car. The proprietor (Ned Potter) went out of his way to drive my intended new purchase to my home in order to facilitate a test drive. The whole transaction, including all paperwork, was completed very efficiently and I'm delighted with my impeccably presented new car. Overall a very slick and professional operation."
Mr Walsh, Eardisley, Hereford
06/07/2019
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"Ned and his staff were polite, helpful and very approachable when purchasing my vehicle and would highly recommend people using Ned Potter."
Mr L Bullock, Hereford
12/06/2019
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"MOT, service and minor repairs at a good price with no fuss to my 17 year old Jaguar. Brilliant."
Claire Moody, Hereford.
10/05/2019
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I brought my daughter's car in on Saturday morning to get 2 replacement bulbs (brake light and daytime running light) fitted-
I just wanted to say how impressed I was with the service received.
We have used Ned Potter for a few years, but this was exemplary- quick, courteous and remarkably low cost.
I am so impressed and would recommend Ned Potter to anyone.
Cheers, Graeme
Graeme MacGregor, Hereford
29/04/19
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"What a discovery today...car MOT out so booked in with my cycling mate @nedpotterbeech 1st class service from a modern professional business with old fashioned values - insight gained from 1 hr in the waiting room watching a stream of returning/happy customers."
Darren Morgan, Hereford
05/04/2019
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"Wonderful service. Needed new vehicle urgently due to collision(third party ran into us). Despite happening during festive season, Ned Potter Ltd finds perfect replacement. Also, excellent after-sales"
Mrs Holmes, Hereford
01/04/2019
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"Service as it should be from this dealership. From the moment I stepped onto the forecourt in search of a car to leaving, smilng broadly, having picked it up four days later, it was a really positive, very pleasant experience dealing with Ned and Colin. I felt like a valued customer - a rare thing these days, particularly from garages - for whom nothing was too much trouble. The team have got it right. They are courteous, very pleasant and knowledgeable and neither pushy nor off-hand. The car was immaculate, all the paperwork sorted out and I was comprehensively shown round the car before leaving. I shall certainly recommend them as they were recommended to me."
Mrs Dawson, Shrewsbury
04/03/2019
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"Fantastic service. Third car from this dealership now - always look here first."
Mrs Stephens, Ledbury, Herefordshire
01/03/2019
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"Just to say thank you for the professional way your team delt with the problem with our car last week,both very pleased with the out come ,pleasure to do business with you 10/10 for customer service,will see you again in the future ,once again THANK YOU ALL."
Mr & Mr Hunter, Evesham
12/02/2019
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"We were made to feel that we were important to them."
Mr Fairclough, Hereford
31/12/2018
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"Friendly, efficient, good knowledge of the car."
Mrs Eversham, Ledbury
22/10/18
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"Great car Ned-I'm absolutly delighted, thanks so much for all the trouble you took!"
Mrs Bodenham, Buith Wells
11/10/18
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"Always get excellent service"
Mr Bolt, Hereford
22/09/18
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"Perfect for my needs."
Christine Hood, Ludlow
16/08/18
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Brilliant- second car we have purchased from here. Salesman (Colin Davies) very approachable & knowledgeable, very polite with exactly the right level of giving information and stepping back to allow
The staff were very friendly, helpful & efficient.
Mrs Lloyd, Eardisley
15/08/18
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"The staff were very friendly ,helpful & efficient."
Mr Crump, Leominster
14/08/18
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"Good bunch of people to deal with."
Mr D Tyler, Hereford
13/08/18
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"Excellent service. Friendly efficient experience as always."
Mr Stentiford, Hereford
27/07/18
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"Great service from start to finish. Nice to deal with someone who really cares. £25 from sale goes to local hospice charity."
Mrs Horton, Hereford
13/07/18
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"Ned Potter - take a bow. You and your team have been truly awesome this week. The way a business treats its customers when things are going wrong speaks volumes."
Kirsty Tyler, Hereford
11/07/18
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"We felt that Colin was especially helpful. He had the car ready for us to view and knew the details regarding the car"
Mrs Bithell, Hereford
28/06/18
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"What a fabulous dealer they could not do enough. Excellent trade in great price on new car . A really great experience a fab way to buy a car thank you Ned Potter highly recommended."
Mr J Wright, Hereford
16/04/18
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"Very helpful and friendly."
Miss Lewis, Crickhowell
25/03/18
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"Just to say I am thrilled to bits with my new Polo! Thank you for your patience whilst I made up my mind! It's a brilliant car, and so beautifully valeted!"
Margaret, Worcestershire
26/02/18
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"I feel that it was an honest approach by the dealer which cemented the deal"
Mr Bessell, Monmouthshire
18/02/18
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"I have been using the services of Ned Potter Ltd for many years now. In this case I said I was looking for a particular car and the perfect one was found for me."
Mrs P Frost, New Radnor
12/02/2018
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"Very helpful staff throughout sales process and excellent 'hand-over' of vehicle."
Mr Saveker, Ledbury
17/01/2018
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"Excellent service provided by this freindly garage."
J Saunders, Herefordshire
21/12/17
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"The best prepared Used Cars in the County/Country!"
RAC Vehicle Inspector (retired)
15/11/2017
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"Independent wins every time over those awful 'Main Dealers' Excellent service throughout."
J Amor, Herefordshire
12/11/2017
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"I bought a second hand VW Polo last month and unfortunatly it developed what I thought was an electrical fault (EML). I took it back to Ned's garage and although they were very busy Chris Jones the Service manager took it in straight away and fixed it within minutes. It turned out to be a brake light bulb!! Full marks for their swift action, coffee and the fact they made me very welcome!"
Denise, Pontpool
06/10/17
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"Sales and aftersales are excellent, would definatly recommend highly."
P Gilbert, Ross-on-Wye
01/09/17
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"Viewed and purchased a car from Ned Potter Ltd, whole experience was well handled and I am very pleased with my purchase. Looking forward to dealing with them for future servicing etc."
Mr Darts, Clehonger, Hereford
23/08/17
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"After failing to book my car in with the VW main dealer on two occasions I gave Ned and his team a chance! Excellent service, booked-in in seconds over the phone and delighted with the service and MOT I recieved."
B Dale, Bromyard
16/08/17
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"Excellent service from Ned Potter Ltd today. My first visit to the workshop, effecient, polite, helpful and freindly. And the car was washed and vacuumed!"
M Joyce, Hereford
17/07/17
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"We arranged to visit Ned Potter Ltd to inspect a petrol Skoda Yeti. Their Sales Manager, Colin Davies was very helpful and professional in explaining the features of the car and its history. Unlike some second hand car dealers he was not condescending in his manner - as some car dealers still are, especially to women. I road tested the car and with my wife agreed to purchase it, putting down the modest deposit requested. The purchase procedures were clearly explained to us including the six month RAC Platinum Care Warranty and 12 month Complimentary Breakdown Cover. When we returned to finalise the purchase we found the car had been immaculately valetted and with a generous amount of petrol in the tank. Overall, we can find nothing on which to fault the Company and we were very impressed with the friendly and open manner of Colin Davies. Accordingly, we rate the experience 10"
Mr & Mrs Hurle, Malvern
08/06/17
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"The whole transaction was smooth and easy - the car was as described and well presented, and there were no delays or hitches."
Mr Relph, Machynlleth
14/05/17
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"My Third VW Polo from Ned, always a pleasure to do business with."
Mrs Eskins, Brecon
07/04/17
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"Excellent friendly service, car well presented in immaculate condition."
Mr R Mobbs, Hereford
07/03/17
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"Full marks for the service we just experienced. Honest, affordable and trustworthy."
Mr & Mrs Hemmings, Llandrindod Wells
03/02/17
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"Just a short note to say how pleased we are with the Yeti which we
purchased off you in December."
Mr Salter, Leominster, Herefordshire
31/01/17
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"Excellent service, puts the main dealers to shame!!"
Mrs Holman, Herefordshire
29/12/2016
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"We are very pleased with the service we got from Ned and his staff."
Mr Pugh, Tupsley, Hereford
09/11/2016
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"Great service, very friendly and straightforward. Thanks to Colin especially."
Mrs Pilkington, Street, Bath
08/11/2016
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"Excellent sales and aftersales. Honest, freindly and a pleasure to deal with"
Mr J Saunders, Credenhill, Hereford
01/10/2016
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"My first visit to an independant garage after years of main dealers. I spoke to the technician who worked on my car who was very polite and knowledgable, the receptionist was very welcoming and overall the experience was what is missing in those multi national outfits!!"
A Lister, Bromyard, Herefordshire.
27/09/2016
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"After another bad experience with the local main dealer it was refreshing to contact Ned Potter Ltd. They fixed my car in half the time and, half the cost!! Excellent service throughout. I will recommend them without hesitation."
A Riley, Leominster, Herefordshire.
11/08/2016
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"Another great experience with the service department. Punctual, kept me informed and delivered a very clean car after service."
Mr Venables, Herefordshire
05/07/2016
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"Thank you for another great customer service experience today, as usual you kept me well informed about what the problem might be and gave me the choice about what to do, one happy car and owner!"
Emma Hurrell, Hereford
13/06/2016
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"I have been buying cars from Ned Potter LTD for 25+ years. I think this says it all."
Mrs Horrocks, Kington, Herefordshire
10/05/2016
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"Excellent car just purchased from Ned Potter Ltd, it ticked all the boxes and was presented to a very high standard indeed. Highly recomended"
Mr Gladwyn (Powys)
30/03/2016
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"Staff are pleasant and very accommodating. I get a distinct impression the business is founded on principles of fairness, integrity and reliability. I am reassured by the fact that many of the staff are long-standing employees."
Mr Griffiths
04/02/2016
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"Yet another car bought from this excellent independant garage. Quality both in sales and after service departments."
P Jones Radnorshire
22/12/2015
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"Just bought a 6 month old Skoda from Ned Potter Ltd and was dealt with very professionally. Would highly recommend them."
J. A Davis
30/10/2015
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"Very helpful salesman, Colin, everything explained carefully and in detail. Purchase day went smoothly."
Mr Jenkins
22/09/2015
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"Friendly, honest, flexible, easy to deal with."
Mr Wood
09/09/2015
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"Excellent sales and after sales service. Would put most main dealers to shame!!"
Mr T Corner
24/08/2015
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"Took my car in for it's 10,000 mile service and was suprised and delighted that it was valeted in the price!"
Mrs M Morgan
04/08/2015
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"I took my car in for a full valet last weekand was told they would need it for two full days where two other valeting companies only needed 3 hours!! the result was amazing. You get more than you pay for here!"
Mrs D Bethell
08/07/2015
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"Highly experienced and dedicated workshop staff, diagnosed fault and rectified with ease. Courtesy car supplied was spotless, reception staff freindly, overall, a first class garage, highly recomended"
A R Harris
06/06/2015
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"Excellent service, both buying a car and subsquent service. Highly recomended."
Mr D Ball
06/04/2015
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"The level of service I have experienced since 1986 has always been professional, friendly and honest. It’s been a pleasure to be associated with this company."
Edward Pritchard (Pritchard’s, Kings Street, Hereford)
02/03/2015
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"I have used this firm since its inception (1986) and can honestly say that I have had exceptional service from the very beginning. The staff are always very professional, friendly and helpful. I know I can count on them to give me unbiased advice."
Brian Barnard (Insurance Broker, retired)
25/01/2015
